At Donald Ross Residential, we believe in outstanding customer service for every client, from the first phone call to final handshake we create an individually designed service to fit with your specific requirements.
Our client focused service is designed to exceed expectations which larger counterparts struggle to offer. We understand that the key to enduring success is in the adoption of a client-centric bespoke approach.
Buying, selling or renting a property is said to be one of the most stressful experiences in life. But what really inspires the team at Donald Ross Residential is helping every client achieve their goals quickly and efficiently, for maximum value with minimum fuss.
As one of only a few independent Estate Agents we are professionally and personally committed to providing an outstanding client experience. We conform to the highest professional regulatory standards through The Property Ombudsman and Landlord Accreditation Scotland. Recently, we were awarded “Best Estate Agent in Ayr”, “Best Estate Agent in Kilmarnock” and “Best Estate Agents in Scotland” at the British Property Awards and in 2018 we were shortlisted into the top 3% of Estate Agents in the UK by the Property Academy in conjunction with Rightmove.
OUR MISSION STATEMENT
We strive for excellence through knowledge, experience and professional development. We are dedicated to achieve award winning results and offer a service beyond client expectations.