At Donald Ross Residential, we believe in outstanding customer service for every client, from the first phone call to final handshake we create an individually designed service to fit with your specific requirements.
Our client focused service is designed to exceed expectations which larger counterparts struggle to offer. We understand that the key to enduring success is in the adoption of a client-centric and bespoke approach.
Buying, selling or renting a property is said to be one of the most stressful experiences in life. But what really inspires the team at Donald Ross Residential is helping every client achieve their goals quickly and efficiently, for maximum value with minimum fuss.
As one of only a few licensed Estate Agents we are professionally and personally committed to providing an outstanding client experience. We conform to the highest professional regulatory standards through Propertymark, The Property Ombudsman and Landlord Accreditation Scotland. Recently we were awarded “Best Estate Agent in Ayr” and then “Best Estate Agent in Scotland” at the British Property Awards and in 2018 were shortlisted into the top 5% of Estate Agents in the UK by the Property Academy in conjunction with Rightmove.
OUR MISSION STATEMENT
We strive for excellence through knowledge, experience and professional development. We are dedicated to achieve award winning results and offer a service beyond client expectations.